MPG Configuration for No Manual Machine Movement
Purpose
This SOP outlines the steps for configuring the Manual Pulse Generator (MPG), also known as the hand pendant, to resolve issues related to no manual machine movement on the TensileMill CNC system.
Setup
1. Establish Wi-Fi Connection:
o Ask the customer to ensure the machine is connected to a Wi-Fi network.
o In the bottom right corner of the touchscreen interface, tap the Wi-Fi icon.
o Select an available network and connect using administrator credentials.
o Alternatively, the customer can enable the hotspot on their phone and connect the machine to that network.
2. Remote Support Access via Element Remote:
o Scroll down and open Element Remote Support.
o The screen should indicate "Waiting for Support".
o If Element Remote fails to connect, proceed with the LogMeIn Rescue method.
3. Remote Support via LogMeIn Rescue:
o Instruct the customer to open Internet Explorer and go to:
http://www.logmein123.com
o (Support) Open the LogMeIn Rescue Technician Console.
o Click + New Session, then Create PIN Code.
o Provide the 6-digit PIN to the customer.
o Once connected, initiate the Remote Control Session.
o The customer must accept the session for remote control to begin.
Process
1. Access Mach4 CNC Software:
o On the TensileMill software interface, click the Home button (top left).
o Select CNC from the center of the screen.
o When prompted, enter the password: Tensile123.
o The Mach4 CNC interface will appear.
2. Enter Maintenance Mode:
o Ensure the control is in Disabled mode (check Enable/Disable button at top left).
o Click on File Ops, then select Maintenance.
o When prompted for a password, enter: swmnu.
3. Configure Input Signals:
o From the top toolbar, select Configure → Control.
o In the Control Configuration window, go to the Input Signals tab.
4. Set Input Mappings as Follows:
|
Input # |
Device |
Input Name (Pin) |
|
52 |
ElementCP |
45 |
|
53 |
ElementCP |
53 |
|
54 |
ElementCP |
52 |
|
55 |
ElementCP |
51 |
|
56 |
ElementCP |
48 |
|
57 |
ElementCP |
47 |
|
58 |
ElementCP |
46 |
|
59 |
ElementCP |
50 |
|
60 |
ElementCP |
49 |
o For each Input #, select:
§ Device: ElementCP
§ Input Name: Corresponding Pin Number (as listed above)
5. Apply and Save Settings:
o Click Apply (bottom left), then OK.
o Close the configuration window.
6. Re-Enable CNC Control:
o Return to the Home button.
o Select TensileMill and Enable control.
7. Verification:
o Ask the customer to test the MPG (hand pendant) to confirm the issue is resolved.
End of Procedure
If issues persist after these steps, escalate to higher-level technical support.