Support and Service Policies
MachMotion has always made customer support a top priority. Here is a list of our free support and paid service policies.
Free Support Policy
Free Support Policy MachMotion strives for two things: excellent products and stellar support!...
Paid Service Situations
Paid Service Options While we are always here to help you with your retrofit solution, these s...
Bronze, Silver and Gold Service Plans
Bronze Service Plan (Only OEM's and Machine Re-builders qualify for the Bronze Service paln.) ...
On-Site Service Rates
See attachment to the left for MachMotion's on-site service policy and rates.
Procedure to work with ABBA Freight
The following procedure is for sending request for shipping machines. Pre-requirements: Pickup ...
Product Lines No Longer Offered
Thank you for your interest in upgrading with MachMotion! Unfortunately, we are unable to service...
End of Life Support
Definition When replacement parts are no longer available for a product, we officially call it t...
Free Support Policy
Free Support Policy MachMotion strives for two things: excellent products and stellar support!...